The platform
Everything a residential college runs on.
Nothing it doesn't.
Fill every bed
Empty beds are the difference between a good year and a hard one. Tera keeps your pipeline moving — applicants apply from their phones in about ten minutes, offers go out the same day, and the waitlist backfills a withdrawal before morning tea.
- Online applications — no printing, no re-keying
- Offers, deposits and waitlists in one view
- See next semester's occupancy today
Know who's home tonight
It's 10pm and the duty tutor needs one answer. The presence board gives it — who's in, who's on leave, who's overdue — and if the fire alarm goes at 2am, a live muster list on their phone at the evacuation point.
- Sign-in, leave and curfew in one board
- Parents' approvals recorded, not remembered
- Emergency muster from any phone
Pastoral care, handled with care
Wellbeing records live behind their own locked door — only the people who must see them can, emergency access leaves a trace, and consent is recorded once and honoured everywhere. Care for students without carrying it all in someone's head.
- Role-locked case files with audit on every open
- Watchlists that connect engagement to wellbeing
- Consent recorded once, honoured everywhere
Get paid, keep the relationship
Fees billed the way your bursar expects — GST handled, statements families actually understand, and the ways Australians actually pay: PayTo, card, bank transfer. Overdue accounts get gentle, automatic reminders, so the awkward phone call mostly never happens.
- Semester plans, instalments or your own schedule
- Split bills for sponsors, scholarships and family arrangements
- Arrears visible at a glance — before they grow
The everyday, off your plate
Formal hall, O-Week, kitchen duty, the House Cup. Meals with allergy-safe service sheets, rosters that fill themselves, maintenance requests that don't live in a hallway conversation. The calendar is the college's heartbeat — Tera keeps it beating.
- Events, meals and rosters in one calendar
- Allergen-safe catering — fail-closed by design
- Maintenance from photo to fixed, tracked
When the auditor calls, you're ready
Statutory clocks tick themselves — police checks, fire drills, insurance renewals — and every sensitive action is already on the audit trail. Board night becomes an export, not a weekend.
- Compliance deadlines that chase you, not the reverse
- Incident registers with the follow-through recorded
- Reports and CSV exports your board and auditor accept
The reports your board actually asks for
Where do our applicants come from? How's the intake tracking against last year? Occupancy, arrears, the funnel from application to accepted offer — the questions every board meeting opens with, answered live on one screen instead of compiled the night before.
- Applicant origins — metro, rural, interstate, overseas
- Offer rate, yield and conversion, computed for you
- Occupancy, retention and arrears on the same page
The resident portal
Their whole college life, on their phone.
Applicants, residents and alumni share one portal under your college's own web address — apply, pay, book meals, report a broken heater, vote, RSVP. It installs like an app (no app store needed) and it's the same record from first application to alumni reunion.
